How long does it take you to get a new member of staff up to speed? How much does it cost to train them? How long do you have to wait before a relevant training course is available so that people can become productive?
A performance toolkit from Cotoco slashes both the time and cost of inducting new staff. By capturing how top performers do the job, and providing this material in highly practical, on-the-job formats, new recruits can pick it up and get going straight away. From day one.
It gathers everything new recruits need into one place:
- Best practice guidance - they don't have to wait to get on a relevant training course, and don't have to learn by mistakes.
- Support material and collateral at their fingertips - so they don't have to discover where everything is.
- Ready-to-use material - so they don't have to develop their own.
The result is faster induction, at much lower cost.
Mini Case Study - Eyretel Sales recruits hit the ground running
During a period of rapid growth, Eyretel (now Witness Systems) needed a fast way of getting new sales staff up to speed. Cotoco produced the Eyretel Companion that enabled sales staff to understand for themselves, and explain very clearly to their prospects, the business value delivered by Eyretel’s call recording products. As well as background documentation and training, the Companion included animations, tours of their software, cost justification calculators and automatic proposal generators.