What would you need to give someone to ensure they can do a job using best practice from day 1?

This is the question we started with when Cotoco was founded some 15 years ago. Rather than focus our attention on learning per se, we decided to broaden our attention to performance.

We have seen so many support systems rob people of understanding – leaving a workforce that can’t respond to new situations, new customer requirements.

Performance tools from Cotoco do the opposite. They give support based on how top performers work, but crucially the reasoning behind the strategies and decision-making is exposed. So from day 1 users are adopting best practice in that role. And they can’t help but learn as they use the tool.

This whole approach is very practical. Everything your employees need to do a job well can be provided in a single package - a performance toolkit.

• Accessed from your employees’ computers, performance toolkits can provide the most appropriate mix of resources, for example, training, presentations, job aids, productivity tools.
• Management information systems are built-in, so there is a solid foundation for continuous improvement.
• Performance toolkits can be updated over the internet so you can keep your employees up-to-date.
• The solution can be scaled quickly to support thousands of people, globally, if required.

So the choice is there –

help people learn and hope they apply it to the job role OR
give them real practical support and make sure they perform and learn as they go along.

Cotoco can help you deliver the latter. For more information, call us on +44 (0)2380 689610.