We are a business-to-business consultancy which goes a big step further than delivering reports - Cotoco delivers practical job support tools that quickly improve job performance. Cotoco’s job support tools are used by tens of thousands of people worldwide, resulting not only in increased sales, but increased productivity and reduced training costs too.

Cotoco’s approach to business acceleration has already won both national and international awards.

Cotoco’s customers are businesses looking to increase sales and / or improve their business processes. Customers are generally medium to large size companies and come from a wide range of industry sectors. Example customers include B&Q, Barclays, BOC, BT, Cisco Systems, Cliniserve, Dana GVB, Danwood, Friends Provident, Nomix …. 

Customers buy advice and practical tools that demonstrably improve their business effectiveness.

The Cotoco job support toolkit provides a scalable, efficient way of providing practical support – acting like your electronic mentor.  The content of job support toolkits varies widely depending on the job role and the barriers that exist to performance.

Cotoco job support toolkits are highly visual and interactive, so the best way to understand them is to see one live!  Why not give us a call on:

Tel: +44 0870 748 1400 or e-mail sales@cotoco.com and arrange to see several examples?

You cannot buy a toolkit ‘off the shelf.’  Each one is bespoke, because each company has different needs they wish to address. The initial implementation is usually ready in just 90 days from project kick-off. 

Job support toolkits are very interactive; the best way of understanding the significant contribution they can make to productivity is to see them live. Why not call us to arrange a session at your premises or ours? 

Tel: +44 0870 748 1400 or e-mail sales@cotoco.com?

Projects vary in cost from £25,000 to over £200,000.  We have consistently delivered over a number of years and projects tend to pay for themselves, within a matter of weeks, for example:-

1995   SDX Business Systems spent just under £90,000 and increased their sales by £8m in the first year of using the accelerator, £2.4m of that was attributed to the sales accelerator (30% increased sales).

2000   Eyretel spent just under £42,000 on a toolkit and closed unexpected sales worth £0.5m within 8 weeks and then made overall business savings of £2.5m in the first year.

2005   A networking company spent $116,000 on a project and within 6 months, in the Middle Eastern region alone, attributed $2.5m of sales.  But more importantly, prior to the introduction of this toolkit, resellers were very reluctant to sell the product in hand.        

Cotoco has been supporting businesses for over 13 years. Not only that…our Chairman, Professor Coulson-Thomas has been running the world’s largest research programme into winning business behaviours – so we factor this knowledge into all our toolkits enabling everyone to get the job done right first time.

Cotoco works with you to identify objectives that focus on your customer (either internal or external or both) and metrics related to business performance, rather than on the job holder in particular.  The result is a company bespoke toolkit, either a Sales or Productivity Accelerator, created for your staff which will quickly improve job performance. These tools can be kept up to date automatically and their usage monitored through regular reports.

Projects often begin with workshops  involving the key players, to bottom out requirements and establish goals, timescales, budgetary requirements and content.

Cotoco conducts a series of interviews with your top performers to find out the secrets of their success.  We then interview average to bottom performers to identify barriers to performance and to provide a control group to work out what top performers do differently.

Cotoco identifies the winning processes used by your top performers and then introduces the pertinent success factors, from our winning behaviours research

Our Chairman, Professor Colin Coulson-Thomas runs what is thought to be the largest research project of its type in the world. In this, he identifies the critical success factors and winning behaviours of top performing staff – the things that make a real difference. Over the past 13 years, Cotoco has pioneered and refined a unique way of making it easy for staff to put these winning behaviours into practice and we factor this into all our toolkits, making it easy for all staff to perform well.

A working prototype establishes the visual style and navigation. This is agreed by the customer before full development is begun.

After creating your toolkit, we do not like to leave you in the lurch. Our on-going support and update maintenance option ensures that you get the best value from your investment, ensuring  that staff are kept up to date at all times, through automatic updates via the web. Information on usage of the Accelerator can be collected and used to direct further development.